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Clover House

Regulation 44 visit, 4 July 2026

Submitted to OfstedUnannouncedSCCIF (children's homes), April 2026Submitted 7 July 2026

Opinion

Are children effectively safeguarded?
Safeguarding records reviewed in full; concerns were escalated appropriately and in time.
Yes
Does the conduct of the home promote children's wellbeing?
Children report feeling settled, but the concerns above are recurring and affect daily life.
Partially

The visit

Spoke with AW, LP, JK, MK, RA and with staff AL, GW. Sampled the case files of LP. Reviewed 13 areas: physical intervention and restraint, missing from home episodes, complaints, sanctions and consequences, safeguarding concerns and referrals, regulation 40 notifications, children's views, children's case files and care plans, individual risk assessments, medication management, staff supervision, key-work and one-to-one sessions, family time and contact.

Progress against previous recommendations

  • Record and share the outcome of every complaint with the child within policy timescale

    Raised 7 Jan, due 21 Jan. Owner TB.

    Records attached for review.

    Evidence offered

  • Agree a written plan with the school to increase attendance to full time

    Raised 8 Feb, due 8 Mar. Owner TB.

    Records attached for review.

    Evidence offered

  • Record and share the outcome of every complaint with the child within policy timescale

    Raised 9 Apr, due 7 May. Owner TB.

    Records attached for review.

    Evidence offered

Findings

2 concerns, 3 strengths. Every finding records what was looked at, what was found, and why it matters.

  • Missing from home episodes

    Concern
    Looked at
    Missing episode log; return-home interview records; police notifications.
    Found
    Pattern of episodes on Friday evenings not yet analysed by the manager.
    Why it matters
    Unanalysed patterns mean risk assessments are not reflecting real behaviour.
    Action
    Raised as a recommendation, tracked on the home’s timeline.

  • Staff supervision

    Concern
    Looked at
    Supervision records for four staff selected at random.
    Found
    Two staff have had no recorded supervision for nine weeks.
    Why it matters
    Staff without supervision are less likely to raise concerns or reflect on practice.
    Action
    Raised as a recommendation, tracked on the home’s timeline.

  • Physical intervention and restraint

    Strength
    Looked at
    All physical intervention records since the last visit; debrief forms.
    Found
    All records include a debrief with the child within 24 hours.
    Why it matters
    Supports the standard; no action required.

  • Complaints

    Strength
    Looked at
    Complaints log and responses.
    Found
    Complaints responded to within policy timescale; outcomes explained to children.
    Why it matters
    Supports the standard; no action required.

  • Medication management

    Strength
    Looked at
    MAR sheets for all children; controlled drug register; stock count.
    Found
    MAR sheets complete; stock reconciles.
    Why it matters
    Supports the standard; no action required.